Privacy & collection statement
Last updated: 3 November 2026
1About this statement
This statement explains how Wingmate Corporation PTY LTD (“Wingmate”, “we”, “us”) collects, uses, stores and shares personal information you give us through the forms on wingm8app.com (our “website”): the Pre-Register, Register as an Event Host and Contact Us forms. It also acts as our collection notice at the point you submit those forms.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For people in the United Kingdom, we also follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Separate terms and policies apply when you use the Wingmate app itself.
2Who we are
Wingmate Corporation PTY LTD
PO Box 361, Dunsborough, Western Australia 6261
Email: support@wingm8app.com
3What we collect and why
| Form | What we collect | Why we collect it |
|---|---|---|
| Pre-Register for Wingmate app | Name, email address, and the Australian state or territory you live in (or “outside Australia”). | To add you to our launch list, tell you when Wingmate is live in your area, plan our rollout by region, and send you a confirmation. |
| Register as an Event Host | Host name, email address and date of birth; event name, date, start time, venue name and address, meeting instructions, short description and maximum attendees; your event photo preference; any comments; whether you will send a profile photo; and your confirmation that you accept the Terms of Use and Community Guidelines. Photos you email us in reply. | To assess and set up your event and host account, check that hosts are 18 or over, contact you about your event, and let you log in with your email address when Wingmate launches. |
| Contact Us | Name, email address, phone number (optional) and your comment. | To read and reply to your message. |
For every form we also record the date and time you submitted it, and we send you an automatic confirmation email.
Please don’t include sensitive information (such as health details) in comment boxes. If you do tell us something sensitive, we will only use it to respond to you.
If you choose not to give us the required details, we may not be able to reply to you, register you or set up your event.
4Launch updates and unsubscribing
By pre-registering you agree that we may email you about the launch of Wingmate in your area and related Wingmate news. You can withdraw that consent at any time by replying “unsubscribe” to any email from us or emailing support@wingm8app.com. We will not sell your information or give it to other companies for their own marketing.
5Who we share information with
We use trusted service providers to run our website and handle form emails. They act on our behalf and only to provide those services:
- Google (Gmail / Google Workspace and Google Apps Script) – receives your form submission and sends our replies.
- Web3Forms – a form-delivery service we use as a back-up to deliver form emails to us.
- Vercel – hosts our website.
- Google / YouTube – our website embeds a YouTube video and loads fonts from Google Fonts, which means your device contacts Google when you visit.
Some of these providers store or process information outside Australia, including in the United States and other countries. We take reasonable steps to make sure they protect your information. We may also disclose information where the law requires or allows it.
6Cookies and website data
We do not currently use advertising or analytics cookies on our website. Our hosting provider keeps standard server logs (such as your IP address and browser type) for security and reliability. The embedded video uses YouTube’s privacy-enhanced mode, but YouTube may still collect information when you play it, under Google’s privacy policy.
7How long we keep it
We keep your information only as long as we need it for the purposes above. For example: contact messages while we deal with your query; pre-registration details until our launch communications are finished or you ask us to stop; and event host details while you host with us. After that we delete or de-identify it, unless the law requires us to keep it.
8Keeping it secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including restricting access to the inbox that receives form submissions. No method of sending information over the internet or by email is completely secure, so please share only what is needed.
9Your rights
You can ask us to give you a copy of the personal information we hold about you, to correct it, or to delete it. If you are in the United Kingdom you also have the right to ask us to restrict or object to our use of your information, to receive it in a portable format, and to withdraw consent. To make a request, email support@wingm8app.com. We will respond within a reasonable time, normally within 30 days, and may need to confirm who you are first.
Our legal basis (UK): consent for pre-registration and launch updates; taking steps at your request, and our legitimate interests in running the service safely, for event hosts; and our legitimate interests in answering enquiries for the Contact Us form.
10People under 18
Wingmate is for people aged 18 and over. We do not knowingly collect personal information from anyone under 18 through our website. We ask event hosts for their date of birth to confirm they are 18 or over.
11Questions and complaints
If you have a question or complaint about how we handle your information, please contact us first at support@wingm8app.com and we will try to resolve it. If you are not satisfied, you can contact:
- Australia: the Office of the Australian Information Commissioner (OAIC) – oaic.gov.au, 1300 363 992.
- United Kingdom: the Information Commissioner’s Office (ICO) – ico.org.uk, 0303 123 1113.
12Changes to this statement
We may update this statement from time to time. The date at the top shows when it was last changed. The latest version is always on this page.
